Posted By : Louis&Marion Bauman
Posted : 7/24/2010
Comments : Thank you for saving Cleopatra's life. Words cannot express our gratitude. When she was rushed to your office experiencing insulin shock you and your wonderful staff started emergency tx to reverse her low glucose level. You are so much more than a Vet. Compassion, concern, immense knowledge and state of the art technology are why our 14 yr old cat is with us today. Carolyn is such an asset to your practice. You could not have hand-picked a better person. Shannon completes the office picture. Cleo may have used up one of her lives but THANKS TO YOU she is better than ever. Louis&Marion
Posted By : ilene flug ( icf1232aol.com)
Posted : 7/23/2010 Comments : We had lost our beloved dog Samantha to a horrible sickness. I knew I would get another dog and I wanted to find a vet and his staff that I would feel confident and comfortable with. I interviewed Dr. Hornstein before we adopted our dog Skylar. Once we adopted her we started seeing Dr. Hornstein. He has been there for us everytime we needed him. He has been wonderful with Skylar and knows exactly what she needs when she is in need of a vet.He is very updated with all the newest knowledge and equipment. If I need him, he gets on the phone immediately if available or calls back asap. If office is closed you get his answering service and they contact him and you speak to him immediately. The office is very very clean and his staff is wonderful. I cannot say enough of how nice Carolyn, Dharmi and Shannon are. I am very happy that we found Dr. Hornstein.
Posted By : Robin
Posted : 5/12/2010
Comments : I recently moved to Monroe, and I'm extremely pleased with Monroe Animal Hospital. I highly recommend the practice.
Dr. Hornstein is a great vet who cares about his patients and knows how to treat them; it's that simple. Best of all, he doesn't pretend to know everything, and will do research, consult with other vets, and refer his patients to specialists if he thinks that's best. It takes a confident, caring veterinarian to be able to admit he can't know everything about every specialty.
That said, Dr. Hornstein is very knowledgeable, and it's apparent that he loves animals. That's very important to me. He's always available, and makes follow-up phone calls to make sure your pet is doing well. If you have to call when the practice is closed, the answering service simply takes your message and Dr. Hornstein calls you back; the service doesn't put you through a dozen questions to make sure you really need to speak to Dr. Hornstein before giving him the message.
The staff is extremely helpful, kind, polite, and caring. My Italian Greyhound had to have an ultrasound (she was eventually diagnosed with colitis), and the receptionist kindly chatted with me because I was so nervous because I knew Sunny would be scared during the scan. The way the staff acts and treats customers tells me a lot about the doctors, because they always get the staff they want. I've found that when the staff is mean or unhelpful, the doctor wants it that way or doesn't care. Dr. Hornstein's staff is top-notch, and he obviously cares about the way his patients and their owners are treated.
The office is very neat and clean, and there's no animal smell, which is hard to do in a vet's office, I think. You also get good records of what happened at each visit, which is very helpful in case you have to go to the emergency vet.
All in all, a great practice.
Posted By : Teresa ( whiskeraway@aol.com)
Posted : 1/8/2010 Comments : Would like to thank Dr Hornstein,his staff and his clients for supporting our cause over the Holidays. The donations were Heartwarming! Much appreciated! Thanks for the generosity!
Posted By : Gail Browne ( gail.browne@verizon.net)
Posted : 11/1/2009 Comments : Just wanted to express my thanks to Dr. Hornstein and his staff for taking such great care of our furry family member, Buddy. It is true that our pets do have a sixth sense because Buddy seems to know he's safe and receiving the best of care. I even received a follow up call from Dr. Hornstein to check on Buddy's status. The township is very fortunate to have the Monroe Animal Hospital and Dr. Hornstein as part of the community.
Posted By : Katherine Zoll
Posted : 10/27/2008
Comments : What a great place! Once you experience Dr. Hornstein's caring, compassionate, technical expertise combined with his friendly staff and his clean, modern facililty, you know you've come to the right place and you won't need to look any further for a great vet. I will be back!
Posted By : Lisa Gaunt
Posted : 10/22/2008
Comments : Hello Dr. Steve,
I just wanted to say that it is so nice to get a follow up call after brining Rosie in for her eye infection. (She's doing much better) I don't know if it's your policy or if your Vet. tech (I can't recall her name right now) is just so sweet. But we really appreciate it. Your staff is great....we love it and feel very comfortable there. Thanks for everything. Until next time...
Lisa, Jacob and Rosie Gaunt
Posted By : andy miller ( andym1109@hotmail.com)
Posted : 7/6/2008 Comments : We can't thank Dr. Hornstein enough for his care and concern about Jenny, the June 2008 case of the month. Jenny is a 9 1/2 year old american spaniel.
Without his diagnosis, Jenny wouldn't be with us today. She was discovered to have seriously elevated liver enzymes, despite having no outward symptoms.
She underwent Gall Bladder surgery, and has recovered well and quickly. She is currently on a medical maintenance regimen. Her recent tests were just about normal, and she's back to herself in record time.
Thanks, Dr. H!
Posted By : Allison
Posted : 5/12/2008
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